Brand New Day, Making the Magic Happen
Brand New Day, Making the Magic Happen

As you can tell I wanted to start posting more substance on my blog. I wanted to post things you can use in your business. So hear is another lesson.In my life, it has never been about maintaining the status quo, it will never be enough. I know that is sad. I believe it keeps me going and striving for more. We have all heard the saying if it’s not broken, don’t fix it. Unfortunately that concept has never worked for me. I get bored way too easily. My dad always says, 'if you don’t change you die'. I honestly believe I can always do it better, more efficient, less expensive and in a more effective way. I truly believe with no risk comes no reward. In the words of Wayne Gretzky, "In life, you miss 100% of the shots you do not take." I think what separates me is the fact that I never worry about being the best; I worry about being better then I was yesterday and changing so I do not burn out. The one thing I say at every programme I give is, I am businessman first, photographer second. In other words, wedding photography is not just about taking the picture. If I can give any newbie advice, it would be, to be passionate about every part of their business. Not just the art. It has been 19 years since I photographed my first wedding at the young age of 16 and I have seen so many changes. I can only imagine what the next chapter will bring.

I am so excited about the upcoming Seminars I have coming up, because for the first time I really get to talk about my truest passion – the business side of photography. I want to be able to share with you the tools and secrets that turned my studio into the 1000-wedding , 5,000-portrait machine studio it is. In today’s economy and work environment with every Tom, Dick and Harry having a digital camera, we're all about the relationships. When you look at my images, it’s obvious, celebrating relationships is paramount. Family and relationships are most important to my studio. In everything we do, that’s what we focus on. That family atmosphere extends to my employees. I feel it is important to make every effort to keep the group together, setting goals for the entire studio and allowing all to share in the successes. One of the things I pride my self on is that in the 25-year history of my studio I have never had an employee leave. I want to keep my employees and treat them right. I know that more then ever my team is a crucial part of our success. So we have an incentives throughout the year for them . Our employees all receive five weeks paid holiday, health and dental insurance, retirement plans, annual and semi-annual raises. Holiday bonus and, of course, several employee retreats which you could see and read about a few from this summer on this blog . It makes everyone want to come to work and feel like they’re really part of the business. The atmosphere around the office is great. When it’s sincere, a focus on relationships

is a marketable entity. We have built our business on that foundation We are very much marketing a style, and that makes it so much easier to do our work. Clients come in very open minded. They are looking for our artistic direction. Even when I ask them what they want, they say, 'You’re the artist. Tell us what do you want us to do'. Everything we do is based on branding. Much like Coke, Pepsi or Disney. Patken Photographer is a brand that implies a certain style and guaranteed quality. One critical area for promoting the studio is to promote from within. I am a firm believer that the best place to advertise is with people you already have. We are fortunate that our business derives from 90% client and caterer recommendations. We have not done any form of print advertising in over 10 years. Our website is crucial to our success which is in the last phase of a new, exciting overhaul and should be ready by the Convention. Because of our constant changes to the site with fresh images and site changes through ImageQuix Web sites, it keeps the site moving. In the last year our site has been hit roughly 500,000 times. This gives you good idea about how the traffic works to showcase both sides of the business, weddings and portraits. One way we draw attention to our site is through our extensive online sales. In order to view photos from an event you must go through the site which will show you a short slide show of not just weddings, but all the forms of photography we do. It will show babies, families, seniors, boudoir, pregnancy and so on. The most important thing it does is it keep flashing the name Patken. Branding it into the client's head. Reminding them whatever they need, we can do. The opening of the website sparked a lot of interest into our style of work. As part of the personal relationship process, I think it is crucial to develop a relationship with venues you attend. We commonly provide images gratis for a venue's website and promotional materials.

As a preview to our upcoming business class I thought I would list five Key Marketing Tips.
1 The Best Place to advertise is with the people you already have.
2 Remember you studio name is a brand. If you build it, they will come.
3 Remember every impression you make is your first impression. They all count!
4 Maximise relationships with people who can help you. caterers, bands, bridal shops, industry leaders, etc.
5 Show your images whenever you can, set up screens at affairs for guests to see, it is free
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